Monday, November 2, 2009

Quality Control

Quality control j.c.penney use the upper control level and lower control level.JcPenney is well known for its high standards of quality throughout the world. Trained factory evaluators perform factory evaluations on all factories that will be used to produce exclusive JcPenney’s brand products. This factory evaluation is a determination of a factory’s ability to produce a product that will meet the company’s quality standards. The evaluator will visit the factory and follow the flow of the production from the receipt of the raw materials to the warehouse where the finished product is shipped. During this visit to the factory, the evaluator verifies that quality controls are in place at every stage of production. The evaluator will then examine key points where strong quality control systems are required. These are the areas analyzed and recommendations for improvements are prepared for the factory.

Workers that are performing the inspections are interviewed to determine if the factory’s quality control system is being followed. Quality control records of inspection are reviewed to see if the inspector is recording the results of the inspections accurately. A quality audit of finished products to determine the quality level of the factory is performed by the evaluator.

After the evaluation has been completed, a written assessment report of the factory’s quality system will be done. If the factory is found to have a satisfactory quality control system, production can begin. If the factory is found to be unsatisfactory, the evaluator will prepare a list of recommendations and a “corrective action report” that the factory can utilize to improve their quality control system. When completed, the factory can request another evaluation.

Throughout the world, many factories have taken advantage of the JcPenney evaluations because improved quality means less defects and an increase in profits. Because of the high quality levels these factories have, many manufacturers prefer to use the JcPenney approved factories.

For document transmission, JcPenney uses EDI solutions offered by DiCentral to be more compliant. This web-based process enables clients to send to JcPenney their documents easily and effectively knowing the proper data would be processed. Such documents include: UCC 128 Bar Code Labels, Request for Routing, Response to Request for Routing, Invoicing, Debit/Credit adjustments, etc. It also provides a broad range of cost-effective, we-hosted software solutions enabling suppliers, buyers, and logistics providers to exchange data throughout their supply chain network. DICentral also offers a host of services that will ensure JcPenney their shipping process will run smoothly. This service is offered to JcPenney at a nominal setup cost and there is no additional software or special equipment required.

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